To define the opportunities achievable by improving operational effectiveness within the Creative and production function of this leading multi channel home shopping retailer.
The Project
The Benefits
- Delivered an impartial, objective view of the current capability within this business critical function by engaging with over 100 team members.
- Provided a detailed gap analysis highlighting conclusions and requirements to achieve higher levels of effectiveness and efficiency with industry benchmarking where appropriate.
- Devised a programme offering a clear perspective of the requirements to address the gap in performance - fully costed with timescales and resource planning.